Stankard, Martin F.

Management systems and organizational performance the quest for excellence beyond ISO9000 / [electronic resource] : Martin F. Stankard. - Westport, Conn. : Quorum Books, 2002. - xviii, 323 p. : ill.

Includes bibliographical references (p. [305]-309) and index.


Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2013.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.






Organizational effectiveness.
System analysis.
Organizational learning.
ISO 9000 Series Standards.


Electronic books.

HD58.9 / .S7385 2002eb

658.4/013

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